Network Maintenance Advisory 04/04/2025 @ 21:00:00

Scheduled for Apr 4, 21:00 BST - Apr 5, 09:00 BST

Scheduled

Hi,

During the night of 04/04/2025 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start date & time: 04/04/2025 21:00:00 GMT
End date & time: 05/04/2025 09:00:00 GMT

Affecting the below areas:
East Herrington Hartlepool Hetton-Le-Hole Houghton Le Spring Jarrow Peterlee South Shields Sunderland North Trimdon

We apologise for any inconvenience caused by this essential maintenance.”

Posted Apr 01, 2025 - 12:45 BST

This scheduled maintenance affects: Connectivity (Fibre line, EFM, ADSL Broadband, FTTC).