All Systems Operational
Voice & Calls Services
Operational
Multi User VoIP
?
Operational
Outbound SIP Trunking
?
Operational
Outbound IAX Trunking
?
Operational
Inbound SIP trunking
?
Operational
Inbound IAX Trunking
?
Operational
Email2Fax
Operational
Fax2Email
Operational
Gradwell Mobile
Operational
Single User VoIP
?
Operational
DNS Services
Operational
Hosted 3CX Server
?
Operational
International Phone Numbers
Operational
Wave
Operational
Teams Direct Routing
Operational
Connectivity
Operational
Fibre line
Operational
EFM
Operational
ADSL Broadband
Operational
FTTC
Operational
Phone lines
Operational
Portals and Website
Operational
Gradwell customer control panels
?
Operational
Gradwell website
Operational
Gradwell team
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Core Database Upgrade for Voice Services
May 19, 2024 05:00-07:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
May 16, 2024 - 20:58 BST
May 16, 2024 - 20:58 BST
Update -
We will be undergoing scheduled maintenance during this time.
May 16, 2024 - 20:57 BST
May 16, 2024 - 20:57 BST
Scheduled -
Hi,
During the morning of 19th May 2024, we will be undergoing work to upgrade our core databases.
We estimate 30 minutes of downtime during this maintenance window. However, all voice services, including Hosted VoIP, Trunks, 3CX and Fax services should be considered at risk for the duration of the maintenance window:
Start date & time: 19/05/2024 @ 05:00 BST
End date & time: 19/05/2024 @ 07:00 BST
We apologise for any inconvenience caused by this essential maintenance.
If you have any questions, please contact our support team.
Kind Regards,
Gradwell Service Team
May 16, 2024 - 12:06 BST
During the morning of 19th May 2024, we will be undergoing work to upgrade our core databases.
We estimate 30 minutes of downtime during this maintenance window. However, all voice services, including Hosted VoIP, Trunks, 3CX and Fax services should be considered at risk for the duration of the maintenance window:
Start date & time: 19/05/2024 @ 05:00 BST
End date & time: 19/05/2024 @ 07:00 BST
We apologise for any inconvenience caused by this essential maintenance.
If you have any questions, please contact our support team.
Kind Regards,
Gradwell Service Team
May 16, 2024 - 12:06 BST
Sales and Support unavailable
May 30, 2024 15:00-16:00 BST
Hi,
Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 15.00 and 16.00 on the 30/05/2024.
Please email the team for anything urgent on:
connectivity@gradwell.com
customerservice@gradwell.com
order.escalation@gradwell.com
tech@gradwell.com
We apologise for any inconvenience this may cause.
Posted on May 15, 2024 - 08:56 BST
Please be advised that our Sales & Support teams will be unavailable due to a company update meeting between 15.00 and 16.00 on the 30/05/2024.
Please email the team for anything urgent on:
connectivity@gradwell.com
customerservice@gradwell.com
order.escalation@gradwell.com
tech@gradwell.com
We apologise for any inconvenience this may cause.
Posted on May 15, 2024 - 08:56 BST