All Systems Operational

Uptime over the past 90 days. View historical uptime.
Voice & Calls Services Operational
90 days ago
99.97 % uptime
Today
Multi User VoIP ? Operational
90 days ago
99.97 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
99.97 % uptime
Today
Outbound IAX Trunking ? Operational
Inbound SIP trunking ? Operational
90 days ago
99.96 % uptime
Today
Inbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
Hosted 3CX Server ? Operational
90 days ago
99.94 % uptime
Today
International Phone Numbers Operational
90 days ago
99.98 % uptime
Today
Wave Operational
90 days ago
99.97 % uptime
Today
Teams Direct Routing Operational
90 days ago
99.97 % uptime
Today
Connectivity Operational
90 days ago
99.97 % uptime
Today
Fibre line Operational
90 days ago
99.93 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
100.0 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Amended from 26.06.2025 - Sales and Support Unavailable 03.07.2025 @ 15:00 Jul 3, 2025 15:00-16:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 2025 - 13:42 BST
Scheduled - Hi,

Please be advised that our Support & Sales teams will be unavailable due to our monthly company update meeting.

This will be held on the 03.07.2025
From: 15:00
To: 16:00

Please email the team for anything urgent on:

support@gradwell.com
customerservice@gradwell.com
order.escalation@gradwell.com
tech@gradwell.com

We apologise for any inconvenience this may cause.
Jul 03, 2025 - 15:00 BST
System Metrics Month Week Day
Call Setup Response Time
Fetching
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Network Maintenance Advisory 25.06.2025 @ 00;00
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 00:00 BST
Scheduled - Hi,

During the night of 25.06.2025 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start date & time: 25.06.2025 @ 00:00 GMT
End date & time: 25.06.2025 @ 00:00 GMT

Affecting the below areas:
Attercliffe

We apologise for any inconvenience caused by this essential maintenance.”
Jun 23, 16:11 BST
Network Maintenance Advisory 24.06.2025 @18:00
Completed - The scheduled maintenance has been completed.
Jun 25, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:00 BST
Scheduled - Hi,

During the night of 24.06.2025 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start date & time: 24.06.2025 @ 18:00 GMT
End date & time: 25.06.2025 @ 06:00 GMT

Affecting the below areas:
Thame Watlington

We apologise for any inconvenience caused by this essential maintenance.”
Jun 23, 16:16 BST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Network Maintenance Advisory 20.06.2025 @ 00:00:00
Completed - The scheduled maintenance has been completed.
Jun 20, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:00 BST
Scheduled - Hi,

“During the night of 20.06.2025 one of our suppliers will be undergoing work to improve their network resilience.

All connectivity services, including broadband, FTTC, ethernet, and Fibreline, should be considered at risk for the duration of the maintenance window:

Start date & time: 20/06/2025 @ 00:05:00 GMT
End date & time: 20/06/2025 @ 06:00:00 GMT

Affecting the below areas:
Alresford Bassett Fordingbridge Henbury Keynsham Nailsea Pill South Cerney Thornbury Wanborough Warminster Westbury

We apologise for any inconvenience caused by this essential maintenance.”
Jun 17, 13:38 BST
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

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