All Systems Operational

Uptime over the past 90 days. View historical uptime.
Voice & Calls Services Operational
90 days ago
100.0 % uptime
Today
Multi User VoIP ? Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Outbound SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Inbound SIP trunking ? Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Server ? Operational
90 days ago
100.0 % uptime
Today
GCX Operational
90 days ago
100.0 % uptime
Today
Teams Direct Routing Operational
90 days ago
100.0 % uptime
Today
Inbound IAX Trunking ? Operational
Outbound IAX Trunking ? Operational
Email2Fax Operational
Fax2Email Operational
Gradwell Mobile Operational
Single User VoIP ? Operational
DNS Services Operational
International Phone Numbers Operational
Connectivity Operational
90 days ago
99.99 % uptime
Today
Fibre line Operational
90 days ago
99.99 % uptime
Today
EFM Operational
ADSL Broadband Operational
FTTC Operational
90 days ago
100.0 % uptime
Today
Phone lines Operational
90 days ago
100.0 % uptime
Today
Portals and Website Operational
90 days ago
100.0 % uptime
Today
Gradwell customer control panels ? Operational
90 days ago
100.0 % uptime
Today
Gradwell website Operational
Gradwell team ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Call Setup Response Time
Fetching
Oct 9, 2025

No incidents reported today.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025
Disaster Recovery Testing 28/09/25
Completed - The scheduled maintenance has been completed.
Sep 28, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:00 BST
Scheduled - Between 5am & 8am on 28/09/25, Gradwell engineers will be performing disaster recovery testing on our cloud infrastructure.
 
This test will see a simulation of loss of specific areas of our infrastructure, these tests will be performed when our platform is least active. 
  
Which services will be affected? 
All VoIP services may encounter setup delays and control panels may be intermittently unavailable during the test. If you experience issues after 9am please contact the support team for assistance. 
  
Do I need to do anything to get ready for this? 
If you have a firewall in front of any VoIP equipment, please ensure you allow all IP’s listed at the following URL: https://my.gradwell.com/s/article/what-ip-addresses-may-gradwell-send-voip-traffic-from
   
Please accept our apologies for any inconvenience this essential testing may cause. 

Kind regards,
Gradwell Support
Aug 29, 14:56 BST
Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

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